WMS design - cover (main)

How to Design a Warehouse Management System (WMS): Essential Guide

Design, Product
12 min
Oct 10, 2024

Have you ever wondered if you have complete control over things at your house? It is difficult to keep track of all the items, and the situation becomes a tough challenge when it comes to huge warehouses. Efficiently built storage facility operations ensure your business processes run smoothly. And the key solution to that challenge is implementing the warehouse management system (WMS).

You can miss many opportunities if you don’t consider enforcing your inventory tracking with specifically designed software. The statistics claim that using WMS increases productivity by 25%, improves space consumption by 20%, and boosts stock efficiency by 30%. So, how do you design a digital solution that contributes to warehouse management performance? Let’s see below.

What Is a Warehouse Management System?

A warehouse management system is software that coordinates all the warehouse processes, from receiving and storing the goods to preparing them for shipment. With this custom digital tool, you can automate workflows, prevent human errors, and optimize inventory storage capacities.As a part of the logistics industry, WMS also contributes to the overall retail business process. With a smart approach to planning goods storage, customers can get their properly prepared orders quicker, and thus, you can stay ahead of your competitors.

Challenges in WMS Development

This type of software aims to resolve complex issues. Thus, its development requires deep expertise and planning with coverage of new future needs in mind. Businesses often face these challenges when building a digital custom warehouse management solution:

Challenges in WMS development

  1. Scalability. Companies grow and develop, meaning software should also be flexible to change. This poses a challenge for WMS developers, who need to build features so that they can be quickly modified based on business or customer needs.
  2. Coexistence with other tools. Warehouse management is a part of the logistics and supply chain industries. New software has to be integrated with other systems, and no discrepancies or synchronization errors are present.
  3. Real-time data updates. Being able to track in real-time where the products are located, how they get delivered, and where they are placed is a demand for the logistics industry. This is what WMS might fail to do: process large volumes of data and update to the newest version.
  4. User-friendly interface. It is often a challenge to find a balance between functionality and aesthetics. If you develop software that takes a lot of time to get used to, it can contribute negatively to the overall performance.

Benefits of a Well-Designed Warehouse Management System

Inventory management software is a solution to multiple business requirements. A thoroughly crafted platform with user-centricity in mind offers the following advantages:

Benefits of a well-designed WMS

  • Increased efficiency. WMS stores and processes all the workflows in one application. It keeps track of the inventory, conducts order management, plans picking and shipment, analyzes the data, and monitors returns. Having optimized and automated operations, employees can dedicate time to resolving more strategic questions.
  • Cost efficiency. Warehouse management software saves companies money in numerous ways. It prevents human errors by reducing the amounts needed to fix them. It analyzes the storage capacity, saving you from overstocking and understocking. It also provides enhanced analytics, allowing employees to make better data-driven decisions.
  • Higher customer satisfaction. We all want to receive products on the day of placing an order. Even though this expectation is high, you can be close to it as your optimized warehouse will allow you to quickly check, locate, and ship the orders. Better process management reduces returns and the number of unsatisfied customers.

Learning about Your Users

The first step in building a well-structured warehouse tracking software is identifying the target audience and their needs. By learning user requirements first, you will be sure to deliver design solutions that are both functional and appealing.

Warehouse management system target audience

Identify All Interested Parties

Warehouse management covers different roles and positions. The operations are managed by employees who work with goods storage and transportation, managers who build the processes, and IT specialists who monitor system performance. All these categories perform different tasks and thus need distinct functionality and role access.

Conduct User Research

Knowing usual warehouse management workflows is not enough to create well-designed software. The main source of valuable insights for design teams is honest user feedback. By researching, you will understand the pain points and build solutions.

Craft User Personas

Based on the research outcomes, you can draw user personas. These are prototypes of different kinds of users and their requests. For example, a warehouse manager will prioritize getting real-time analytics, while a warehouse worker will need to gain visibility on the inventory sections. User personas directly indicate the paths and help build user journeys, which then serve to craft smooth design transitions.

Defining Scope and Goals

Even though warehouse management systems share the final goal of increasing productivity and optimizing processes, you still need to focus on your specific business needs. That is why you should also take the following steps.

Set Clear Objectives

Ask yourself: “What should my new digital solution help me and my team with?” Along with writing down your particular needs, put such goals as improving inventory accuracy, reducing labor costs, and optimizing picking routes on the deliverable list. Your objectives will define the further path. For example, you need to focus on task automation to reduce labor costs.

Determine the System Scope

As warehouse management encompasses various tasks and modules, you need to define what areas will be covered by the system. For instance, you can define what you need to cover for order processing, packaging, and inventory tracking. This will be the scope of work for your application. And based on the requirements, you can start crafting the functionality.

Set the Deadlines

A project timeline is essential to the development as it divides the process according to the timeframe. Thus, when you know the scope and deliverables, you can plan WMS creation execution and monitor its progress.

Wireframing and Prototyping

Designing a warehouse management system is a multiphase process. It starts by creating a basic visual representation of the idea and smoothly transitions into detailed versions, which are confirmed by usability testing.

Craft Low-Fidelity Wireframes

Start designing by drawing simple low-fidelity wireframes that illustrate the structure, interface, user journeys, and navigation. This plain visualization will help look at the general WMS design and is easy to modify.

Make High-Fidelity Prototypes

When the team agrees on the basic structure, you can add more details to the sketches and turn them into high-fidelity prototypes. These mock-ups with robust interactivity show the design’s end picture.

Conduct Testing

The final goal is to create user-friendly software with a clear and appealing interface. So, once you have developed a high-fidelity prototype, you can test it through usability testing and interviews. Feedback from real users will help you gain valuable insights on what to improve.

Designing User Interface

Inventory management covers diverse operations and involves processing vast amounts of data. Only a straightforward warehouse management system design can help businesses effectively manage all the processes, so user interface (UI) creation should be considered seriously.

Choose a Design Language

Consistency across all modules is the first step to ensuring high-quality design. Choose a design language that will reflect the identity of your business. All elements, layouts, and backgrounds should create a harmonious look.

Put Usability First

Even the most advanced features will not solve user pains if they are difficult to navigate. Prioritize usability in creating a user interface. Make sure that critical functionality is visible and easy to get to.

User Clear and Consistent Labeling

The user interface is not a painting by a famous artist, meaning that people must understand it by looking at it for a specific time. Software for warehouse management should have identified buttons, notifications, and menus to help users quickly navigate the system.

Enhance It for Mobile Accessibility

Create a design for different device requirements, including mobile ones. Warehouse workers and managers should be able to swiftly check the information, so your software should be optimized for mobile phones.

Developing a System

Warehouse management system heavily relies on technology. By going through these procedures, developing teams should choose the most suitable solutions for a specific business case.

Choose the Technology Stack

The technology stack sets the foundation of the whole system. Choose the programming language, frameworks, tools, and databases wisely so that they suit your needs.

Ensure It is Scalable

The logistics business tends to grow rapidly. So, you should be able to develop your software. Build an application that is flexible and scalable for changes.

Provide Solid Security

As in any industry, warehouse management stores tons of sensitive data. And your task as a WMS developer is to ensure robust security. Include data encryption, create role-based access, conduct regular security audits, implement penetration testing, and adhere to security protocols.

Test before Deployment

Thorough testing reveals the issues before users start to utilize the system. This step is crucial in ensuring the software’s high quality and smooth user experience.

Implementing and Maintaining

WMS development doesn’t end after deployment. So, when finalizing the core creation processes, the task is to implement new technology smoothly into the existing processes. The ongoing process is to keep track of the app’s performance and improve it as needed.

Develop a Seamless Deployment Plan

Integrate a new system without disruption of existing business operations. Implement its technologies smoothly so that the transition doesn’t affect the workflows.

Educate and Support Your Users

To better accept the new system, user training must be conducted. Provide constant support so that warehouse workers make use of every feature.

Monitor Software Performance

WMS will behave differently when being in active use. Thus, the task is to keep track of its performance and prevent any issues before they affect the operations.

Create Maintenance and Update Schedule

Technology grows and changes swiftly, so keeping up with all the updates is essential. Plan a schedule for crafting updates, especially within the security scope.

Conclusion

A warehouse management system is an irreplaceable technology that streamlines inventory management operations. It boosts productivity, contributes to quicker workflow processing, and reduces the chances of human errors. The effectiveness of this technology depends on the design quality. A clean interface, easy navigation, and consistency can solve many user pains from complex design ideas.

We encourage you to contact our professional agency to successfully plan and develop a WMS. Having extensive expertise, we at Uitop create high-quality projects that serve specific business and user needs.

by Ivan Klyzhenko
UX Startup Advisor, Uitop

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