Ivan Klyzhenko

When horizontal SaaS is built to work for many industries at once (which means it's optimized for none of them specifically), that’s when vertical software development enters the conversation. Vertical software is architected around the actual processes of one industry - the compliance logic of aviation maintenance, the care coordination workflows of healthcare, the operational […]

Supply chain and logistics systems don’t operate in a neat, predictable environment. They deal with constant load, real-time data, and a steady stream of aspects that constantly need attention. As orders change, shipments get delayed, data updates every second, the system is supposed to keep up. If UX wasn’t thought out correctly, it may lead […]

Internal systems, such as ERP and CRM, face a persistent challenge: poor user experience. Employees navigate overloaded interfaces, struggle with confusing workflows, and waste valuable time completing routine tasks. While consequences might not appear in quarterly reports immediately, the long-term impact on business efficiency is substantial. Unlike consumer products, where frustrated users simply switch to […]

Every SaaS product eventually faces the need for redesign. This may not be because something went wrong - products just grow, features are added. Sometimes, one change may be needed - to clarify the key flow or improve how the information is presented. Other times, the whole interface may need to be changed. Whatever the […]

Imagine you are designing a software-as-a-service (SaaS) platform that starts as a simple internal tool. It has one user type, a few features, and a clear dashboard. Users log in, complete their tasks, and continue working further. The design supports them with clarity and speed. However, once you grow, the picture changes completely. The platform […]

Product design in SaaS is often mistaken for polish, a visual layer added after the “real” product work is done. In reality, it plays a much bigger role. Design influences how quickly users understand the product, whether they succeed early, and whether they decide to keep using it. This article explains how product design affects […]